Introduction
Wisdom is an integrated suite of products specifically designed by keeping in view the modern challenges and strategic objectives for emerging hospitality and retail market. It provides web based mechanism with cloud infrastructure to manage, assist and convey a seamless business centric experience to hospitality and retail industry. The Sybrid-WisDom suite is a combination of below;
SPINEL
Inventory and supplies management application
ONYX
Order taking, processing and delivery application
PERIDOT
Point-of-Sales Application
CAMEO
CRM purposely built to meet industry specific solutions
SPINEL
SPINEL is a comprehensive Supply and Inventory Management system equally efficient for discrete warehousing as well franchise business models. Hence providing well-organized supervision extensive control and better management of inventory and supply.
Key Features
- Waste control.
- Transfer items from one branch to another and calculate stock in hand in retail time.
- Production recipes are created in a warehouse and delivered to branches.
- Recipe can be created and amended of any category with edit/delete functionality.
- Purchase invoice can be created for any goods receiving notes that is received from vendor.
- Branches can create receiving for items received from inventory or any other branch.
ONYX
ONYX offers complete order management system with in-depth visibility to all associated function and their operations. ONYX allows order taking and answering services via multiple channels i.e. call center calling, mobile app, over the web and email. It can be easily integrated with CRM system for instant processing and also provide comprehensive reporting for further business analytics.
Key Features
- Branches can view/edit/ delete its own branch orders.
- Every order status has its unique color code, and its changing automatically.
- Conversation option is available against every order, In case of clarification required against certain order.
- Multiple search criteria are available for searching order and customer.
PERIDOT
PERIDOT is a POS software application designed to help restaurant and retail business operations and uncover insights to make better decisions. With PERIDOT, merchants can do more than take orders and process payments. They can track inventory, customize orders, apply discounts, manage employees, and build customer relationships. With realtime reporting and analytics, merchants can run reports to understand sales trends, employee performance, and customer behavior to make informed decisions.
Key Features
- Multiple search criteria are available for searching order for all: dine-in, take-away and delivery
- Complete handlings of products
- Automate cash reconciliation
- Alerts on large cash variances
- Daily sales report
CAMEO
CAMEO is the CRM platform which possess the prospective of being a one window solution for all customer interaction activities required to make better business decisions. The CAMEO power can drive the technology in your business to create an efficient and wellconnected environment. The customize nature of CAMEO makes it one of the most prevailing technology investments any organization can make. By using CAMEO, variety of services can be integrated in a user friendly platform where complex data are processed to collect prolific information.
Key Features
- Answer your customer about their queries with sureness
- Help them by extending self-service automated features
- Increase your service desk / sales agent productivity by better scheduling
